From the first emergency call through final repairs, we handle every phase of water damage restoration. One team, one point of contact, complete peace of mind.
Water damage is our core expertise. Whether it's a burst pipe at 2am, an overflowing appliance, or storm damage, our certified restoration team responds immediately and manages the entire process from emergency response through final rebuild.
We use industry-standard moisture detection equipment — infrared cameras, penetrating and non-penetrating moisture meters, and hygrometers — to map the full extent of damage, including behind walls and under flooring where water often hides.
Before & after restoration photo
North Bay winters bring heavy rains, and Petaluma's proximity to the Petaluma River means flooding is a real risk. Whether it's a storm surge, creek overflow, or flash flooding, our team responds with the equipment and expertise to handle large-scale water events.
Flood damage often involves contaminated water (Category 2 or 3), which requires specialized handling and disinfection beyond standard water extraction. We follow IICRC S500 standards for all flood damage restoration.
Flood damage restoration in progress
The first hours after water damage are the most critical. Standing water soaks into building materials, weakens structures, and creates the perfect environment for mold growth. Our extraction team arrives with industrial-grade equipment to remove water fast and begin the drying process immediately.
We monitor moisture levels daily throughout the drying process using calibrated meters and document every reading. This data is critical for your insurance claim and ensures we don't stop drying too early — a common mistake that leads to mold problems weeks later.
Industrial drying equipment in use
Mold can begin colonizing within 24 to 48 hours after water exposure. In the North Bay's mild, humid climate, conditions are often ideal for rapid mold growth — especially in hidden spaces like wall cavities, under flooring, and in attics.
Our remediation process follows IICRC S520 standards. We establish containment barriers, use HEPA-filtered negative air machines to prevent spore spread, safely remove affected materials, and treat remaining surfaces with antimicrobial agents. Post-remediation verification confirms the space is safe.
Important: If you can see or smell mold, don't disturb it — disturbing mold releases spores into the air. Call us for a professional assessment.
Mold containment and remediation
Sewage backups are classified as Category 3 — "black water" — the most hazardous type of water damage. Raw sewage contains bacteria, viruses, and parasites that pose serious health risks. This is not a situation for DIY cleanup.
Our crews arrive with full PPE, biohazard containment equipment, and hospital-grade disinfectants. We safely extract the contaminated water, remove and dispose of unsalvageable materials, and thoroughly sanitize every affected surface before beginning restoration.
Professional sewage cleanup (biohazard)
Dry rot is the natural consequence of prolonged moisture exposure. Wood framing, subfloors, window sills, and siding are all vulnerable. In the North Bay, the combination of winter rains and coastal fog creates conditions where dry rot can develop in homes of any age.
After we've addressed the water damage and dried the structure, we inspect for dry rot and repair or replace compromised wood. Ignoring dry rot leads to structural failure — it's not cosmetic damage, it's a safety issue.
Dry rot damage and repair
A roof leak is one of the most common causes of water damage in the North Bay. If we restore your interior but the roof is still leaking, you'll be calling us again in a few months. That's why we address the source of the problem, not just the symptoms.
Our team handles common roof leak repairs — damaged flashing, missing shingles, compromised valleys, and worn-out pipe boots. For major roofing work, we coordinate with licensed C-39 roofing contractors to ensure the job is done right.
Roof leak identification and repair
Call now for a free assessment. Available 24/7 for emergencies.